Terms & Conditions

Effective Date: October 2025

Business Name: Root Marketing

Website: katieroot.com

By accessing or using this website, you agree to these Terms & Conditions. Please read them carefully.

1. Services & Products

Root Marketing offers fractional CMO services, creative studio services, workshops, and both digital and physical products. All products and services are provided as described on the website at the time of purchase.

2. Payments & Refunds

Digital Products: All digital downloads are final sale. No refunds will be issued once a file is accessed or delivered.
Services: Payments for services, retainers, and deposits are non-refundable.
Physical Products: Refunds or exchanges are considered only for defective or damaged items upon arrival. Contact us within 7 days of receipt.

3. Intellectual Property

All content on this site—including text, graphics, logos, and digital products—is the property of Root Marketing and protected by copyright law. You may not reproduce, distribute, or modify materials without written permission.

4. Limitation of Liability

Root Marketing is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. All materials are provided "as is" without warranties of any kind.

5. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

6. Governing Law

These Terms are governed by the laws of the State of Florida.

7. Contact

For questions, please contact us at katie@katieroot.com.